We’ve been using Bayantel DSL Service for more a than a month and I was never happy with their service. Best word to describe their service? It really really sucks!!! We’ve been paying 6,000.00/month for 1.5Mbps for a speed so intermittent, very slow, and very unreliable.
If we’re are just browsing pages here then it would still be acceptable, bot we’re not like that. We need reliable and stable connection! How many times your Remote Desktop have to tell you “Your session was ended”, your yahoo messenger and IMs software keep on signin/signout, you web browsers displaying the pages or worst, your application that polls data every 10 seconds stopped working, or your subversion just stopped commiting files because connection was forcibly closed due network problems.
And how many times do we have to reset the modem, the router or call bayantel TSR to reset our connection. It is true they have guaranteed service that will attend you to fix it, but the problem is not that we are disconnected, when the TSR arrived we’re good again so nothing to fix. The problem we have, its intermittent especially 4:00PM - 6:00PM everyday. It is just unreliable and slow!
We are working extensive with Sql Server with database located outside the Philippines, re-establishing connection is PITA and very frustrating. You just need to create test scripts and you have to wait 10-20 seconds to get it loaded and ready. We need fast upload rate for commiting our files to our source control server.
What we did? We plan to buy a small server here and install the softwares we neeed but need to be syncronized with the internation server in Denmark. We are now planning to try PLDT and just have Bayantel as secondary line.